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How long do I have to wait for my creation and redemption requests?

As one of the major improvements in Tranchess V2, creation and redemption requests are now settled IMMEDIATELY.
However, please note, in order to achieve max Alpha benefit for the BNB fund, most of the BNBs are delegated to Tranchess' validator node. If users' redemption request for BNB exceeded the buffer amount (which is usually a very small percentage of all BNB fund) left in the Tranchess protocol, the redemption requests for BNB could take longer. Please refer to the real-time notice on Tranchess website when redeeming for BNB.

Why can't I redeem my assets back?

Make sure to always "Unstake" your QUEEN tokens from the staking page into your wallet before redeeming.

How many QUEEN tokens do I get for every BTCB, ETH, BNB I deposit in?

In Tranchess V2, the amount of QUEEN tokens users now receive is EQUIVALENT to the actual amount of BTCB, ETH, and BNB they have in their account. That is, 1 BTCB=1 bQUEEN, 1 ETH=1 eQUEEN, 1 BNB=1 nQUEEN+. Protocol fees will be deducted on top. For the exact fees, please refer to "What are the fees?" in FAQ under "General".

Can I buy Token QUEEN, BISHOP, and ROOK on some other exchanges? Why?

Right now, you can only trade Token QUEEN, BISHOP, and ROOK on Tranchess. In the future, these three tokens might become available on other exchanges as soon as there’s enough technical support from them.

How are Token QUEEN, BISHOP, and ROOK’s prices and returns calculated in practice?

Token QUEEN, BISHOP, and ROOK will be traded at their Net Asset Values (NAV). Here’s a simple profit and loss illustration, assuming a daily interest rate of 1%, using BTC as the example:
Note: the daily interest rate is hypothetical and just for illustration purpose.
You will be holding only Token ROOK. If you want to merge back into QUEEN, you need to buy an equivalent amount of BISHOP through Tranchess Swap and submit the “merge” request.